For appointments please call between 10am-4pm
Monday-Thursday
Our clinic phones are very busy so it can sometimes be hard to reach us. Your call is important so please be patient and keep trying.
Dogs - Personal Pets
Clinic Eligibility Requirements
Operation PETS is an income qualified clinic. You must meet our eligibility requirements to use our services.
Pet owners with dogs MUST have a New York State Benefit Card for temporary assistance, Medicaid, or Food Stamps. The ONLY exception is for Pit Bull/Pit Bull mixes (see below).
A $40.00 deposit is required to make an appointment for a dog. You can make your deposit via credit/debit card over the phone, by money order, or come into the clinic. On the day of your appointment you will only owe the balance. If you cancel or re-schedule with at least 24 hours notice your deposit is refundable.
Verification of a current New York State Benefit Card and proof of ownership is required on the day of your appointment.
PET OWNERS WITH DOGS
MUST HAVE A NEW YORK STATE BENEFIT CARD FOR MEDICAID, FOOD STAMPS OR TEMPORARY ASSISTANCE
Required documentation on day of your appointment
1. New York State Benefit ID Card
2. Approval Letter or Letter of Re-Certification for Benefit Card
3. Photo ID
4. Proof of Ownership
PET OWNERS WITH PIT/PIT MIXES
CAN QUALIFY THREE DIFFERENT WAYS
1. New York State Benefit Card for Medicaid, Food Stamps or Temporary Assistance
Required documentation on day of your appointment
New York State Benefit ID Card
Approval Letter or Letter of Re-Certification for Benefit Card
Photo ID
Proof of Ownership
2. Receive HEAP (Home Energy Assistance Program)
Required documentation on day of your appointment
HEAP Verification Letter or proof of HEAP
Photo ID
Proof of Ownership
3. HEAP Eligible - If your maximum household income is at or below the following guidelines, you may be eligible