1) We check-in all patients at the same time - 7:30am.
2) We have a very strict surgical schedule that must be followed. It is very important that you arrive on time. If you are late we may need to re-schedule your appointment.
3) Plan to be here 30 minutes in the morning.
4) When you arrive please leave your pet in the car and come inside first to complete the required paperwork and pay for services.
5) You will be asked for your Eligibility Verification and applicable vaccination records.
6) When your paperwork is completed you will bring your pet in.
Please note that in the rare event of unforeseen circumstances or emergencies at the clinic there may be a longer wait at check-in or your pet’s surgery may need to be rescheduled.
2) You must pay for services at check-in. We accept cash, credit or debit card (no personal check).
3) Cats must be in a clean pet carrier commercially manufactured for the purpose of transporting felines with a secured door. We DO NOT ACCEPT animals in cardboard boxes, plastic totes, laundry baskets, or other non-standard or homemade devices.
4) Do not put multiple cats in one carrier. Your pet needs to be able to lie down comfortably in the carrier after surgery. Your pet may be agitated or aggressive when they go home due to the after-effects of anesthesia. Cats that routinely get along well may not be tolerant of each other in the immediate post-operative period.
5) If you have multiple cats in one carrier when you arrive, you will be asked to transfer your cat(s) to one of our cardboard carriers to go home ($5.00 each).
6) If your pet has current vaccination records please bring them. If your pet has a current rabies vaccine, we need to see proof (actual rabies certificate).
2) Dogs must be under control on a leash or in a clean pet carrier.
3) If your dog is not good-natured around other dogs, cats or people a muzzle is required.
4) Please take your dog for walk before you arrive as he/she will be in a kennel all day.
5) If your pet has current vaccination records please bring them. If your pet has a current rabies vaccine, we need to see proof (actual rabies certificate).
