ADDRESS
Operation PETS
3443 South Park Ave
Blasdell, NY 14219
Phone: 716.783.8998
Fax: 716.783.8099
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APPOINTMENTS
Our appointment line is open 10am-4pm Monday-Thursday


DIRECTIONS
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CAT ELIGIBILITY

DOG ELIGIBILITY

RESCUE GROUP & SHELTER ELIGIBILITY

MADDIE'S PROJECT FOR MEDICAID RECIPIENTS

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STANDARD SERVICES

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AFTER SURGERY

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Before Surgery

Just click on the link for more information...

  • CANCELLATIONS
  • VACCINATIONS
  • NIGHT BEFORE SURGERY
  • CHECK-IN TIME
  • CATS - WHAT TO BRING TO YOUR APPOINTMENT
  • DOGS - WHAT TO BRING TO YOUR APPOINTMENT
  • PRE-SURGERY EXAM

  • CANCELLATIONS


    We appreciate as much notice as possible if you need to cancel or reschedule your appointment as we often have a waiting list of animals in need of our services. We have reserved a surgical slot for you. If you are not able to keep your appointment, please let us know ASAP. A 24 hour notice is required to receive your deposit back.

    VACCINATIONS


    For your pet's protection we recommend dogs have their DA2PPV (parvo-distemper) vaccine prior to appointment. The vaccine takes two weeks to take effect so schedule your surgery at least two weeks after the vaccination. If your pet is not vaccinated we will vaccinate at time of surgery.

    NIGHT BEFORE SURGERY


    1) If the animal normally stays outdoors overnight, he/she must stay indoors the evening before surgery.

    2) Animals over four months old MUST have food withdrawn at midnight the night before surgery. This ensures that the animal's stomach is empty by the time he's put under general anesthesia. This lessens the chances that the animal will vomit and aspirate the vomit into his lungs. If your adult pet has eaten on the morning of surgery, we will refuse surgery.

    3) Pediatric animals (4 months or younger) should have food available until 6:00AM on the morning of surgery. This helps to avoid decreased blood sugar level.

    4) Water should not be withdrawn prior to surgery.


    CHECK-IN TIME


    1) We check-in all patients at the same time - 7:30am.

    2) We have a very strict surgical schedule that must be followed. It is very important that you arrive on time. If you are late we may need to re-schedule your appointment.

    3) Plan to be here 30 minutes in the morning.

    4) When you arrive please leave your pet in the car and come inside first to complete the required paperwork and pay for services.

    5) You will be asked for your Eligibility Verification and applicable vaccination records.

    6) When your paperwork is completed you will bring your pet in.

    Please note that in the rare event of unforeseen circumstances or emergencies at the clinic there may be a longer wait at check-in or your petís surgery may need to be rescheduled.

    PRE-SURGERY EXAM


    1) Our veterinarian will perform a pre-operative physical examination to make sure that your pet is a good candidate for surgery.

    2) If your pet is too fractious to handle, a physical exam will be performed under anesthesia.

    3) Feral cats receive their physical exams under anesthesia.

    4) If your pet shows signs of illness or if there are any concerns (such as age, a heart murmur, severe upper respiratory infection, obesity, food in stomach) we may refuse surgery if we feel surgery is a health risk.


    CATS - WHAT TO BRING TO YOUR APPOINTMENT


    1) Eligibility Verification
    (see required documentation)

    2) You must pay for services at check-in. We accept cash, credit or debit card (no personal check).

    3) Cats must be in a clean pet carrier commercially manufactured for the purpose of transporting felines with a secured door. We DO NOT ACCEPT animals in cardboard boxes, plastic totes, laundry baskets, or other non-standard or homemade devices.

    4) Do not put multiple cats in one carrier. Your pet needs to be able to lie down comfortably in the carrier after surgery. Your pet may be agitated or aggressive when they go home due to the after-effects of anesthesia. Cats that routinely get along well may not be tolerant of each other in the immediate post-operative period.

    5) If you have multiple cats in one carrier when you arrive, you will be asked to transfer your cat(s) to one of our cardboard carriers to go home ($5.00 each).

    6) If your pet has current vaccination records please bring them. If your pet has a current rabies vaccine, we need to see proof (actual rabies certificate).

    7) If you are bringing a feral cat you must follow our (Feral Cat Protocol).


    DOGS - WHAT TO BRING TO YOUR APPOINTMENT


    1) Eligibility Verification
    (see required documentation)

    2) Dogs must be under control on a leash or in a clean pet carrier.

    3) If your dog is not good-natured around other dogs, cats or people a muzzle is required.

    4) Please take your dog for walk before you arrive as he/she will be in a kennel all day.

    5) If your pet has current vaccination records please bring them. If your pet has a current rabies vaccine, we need to see proof (actual rabies certificate).

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